Every call answered.
Every job booked.
Frontshift picks up when you can't, books the job into your calendar and texts everyone the details.
- Call comes in
- Answered in 0.4 s
- Job booked
- Customer texted
- In your portal
Call our demo front desk for Redbud Heating & Air. Book a furnace repair, ask a price, or try to stump her.
- Book a job. "My furnace is blowing cold air. Can someone come tomorrow morning?"
- Ask a price. "What do you charge to come out and look at it?"
- Try an emergency. "I smell gas near the furnace." Listen for what it does.
Your line, our voice agent,
your calendar.
You keep your number. Calls you don't pick up, and every call after hours, forward to Frontshift. The AI does the talking; our booking engine does the work.
Picks up in your name
After a few rings, or any time you're closed. Callers hear your business, not a call center.
Knows your business
It answers only from your services, prices, hours and FAQ, and never invents a time or a price.
Books what's really open
Reads your calendar, offers open windows, books the one they pick. Emergencies go to your on-call number.
Texts everyone
The customer gets a confirmation. You get the job, the notes and the recording in your portal.
Built for businesses
that live on the phone.
Each setup is written from your own services, prices and rules, so it handles your calls the way you would.
Heating & cooling
No heat at 9 PM on a Sunday. The caller wants someone tomorrow.
→ triage · first open slot · tech gets the notes
Plumbing
Water under the sink and a homeowner who's starting to panic.
→ shut-off advice · on-call transfer · or next window
Electrical
A panel quote, an outlet that sparked, a generator question.
→ unsafe goes to a person · the rest gets booked
Salons & barbers
Phone ringing while you're mid-cut, again.
→ right service · right stylist · right length
Lash & brow
"Is it a fill or a full set?" asked at 11 PM.
→ books by time needed · prep notes by text
Day spas
Packages, gift cards, and the same cancellation questions every day.
→ answers from your policy · books the room
Not for medical or dental practices yet.
See every call
from your phone.
Every call, recording, transcript and booking lands in one place the moment it happens. Sign in with a code texted to you.
- Calls with a two-line summary, the outcome and the recording.
- Bookings on a calendar, synced with Google Calendar.
- Callbacks and web leads that need you, marked done in a tap.
- Your answers: change a price or your hours and the next call uses it.
The portal, with sample data
One setup fee.
One monthly price.
A flat monthly price, not per minute. Setup includes writing your answers, connecting your calendar and forwarding your line.
Missed-Call Rescue
Nothing slips through.
- Instant text-back on every missed call
- After-hours answering
- Messages sent to you
Front Desk
Answers and books, day and night.
- Answers missed and after-hours calls
- Books into your calendar
- Transfers emergencies to on-call
- Text confirmations both ways
- The portal
Full Front Office
Every call and every web lead.
- Everything in Front Desk
- Texts every web, Facebook and Google lead within a minute
- Weekly report of jobs booked
Prices are placeholders while pilots run
What owners ask first.
Do I keep my phone number?
Yes. Your carrier forwards calls you don't answer after a few rings, and after hours, to your Frontshift line. Customers dial the number they always have.
What if it doesn't know the answer?
It only answers from what you've given it: your services, prices, hours and FAQ. If it doesn't know, it takes a message and texts it to you instead of guessing.
Can it double-book me?
It reads your calendar before it offers a time and checks again before it books, so the slot it gives is still open. It follows your job lengths and the gap you set between jobs.
What about emergencies?
You decide what counts (gas smell, no heat with a baby at home, water pouring in). Those calls go straight to your on-call number, with safety advice first when it applies.
Which calendars does it work with?
Google Calendar today, connected once with a click. If you don't keep one, use the calendar built into the portal.
Can I hear the calls?
Yes. Every call has a recording, a transcript and a short summary in your portal.
Put Frontshift
on your line.
Tell us about your business. We set up a demo line that answers as you, from your own services and prices, so you hear exactly what your customers would.
Got it.
We'll reach out to set up your demo line.